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FAQs |
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Who should attend?
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All cat lovers are invited to attend: individuals, partners, veterinarians, pet sitters, pet
groomers and cat shelter/cat rescue organizations!
Our full-day cat care workshops are designed with the cat caregiver in mind,
especially those contemplating cat care businesses such as short-term/long-term
cat boarding, lifetime cat care and retirement homes for cats.
See our dedicated Who Should Attend page for details.
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When is the best time to attend?
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It's never too early to attend. Whether you're just thinking of this or have already started doing cat care, you should attend this workshop.
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Will there be time at the end for questions?
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Absolutely! Questions may pop up during the course of the workshop but there will be plenty time at the conclusion to answer any remaining questions. And should you have a question or two after to leave, we're only a phone call or email away.
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Is local transportation available?
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Contact us for specific information about Lyft, Uber, taxi service as well as airport and train information for an upcoming workshop.
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How can I reserve a hotel room?
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Contact us and we'll send you details on how best to reserve a hotel room at an upcoming workshop.
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What do I need to do to prepare?
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Simply think about what you want to get out of this workshop, and of course, jot down whatever questions you may want answered.
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What should I bring?
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Bring along whatever notes, plans, ideas you may have for your business.
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What materials will I receive to take home?
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You will receive an extensive workshop package to take home, which will include a printed copy of the presentation slides, a detailed outline of topics, sample forms, templates, etc., an extensive list of on-line resources, information specific to your location, and more. Each attendee also will receive a Certificate of Completion for the workshop. Click here to find out more about what's included!
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When should I plan on arriving?
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It's best to arrive at least 15 minutes ahead of the schedule start time.
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When is the workshop over?
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Unless otherwise posted, generally each workshop will be approximately 8 hours in length. Most of the locations also will allow us some time after the conclusion for post-event informal Q&A.
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Will there be a break scheduled?
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Yes, at the full-day workshops we should have a short morning break, a lunch break and a short afternoon break.
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What should I wear?
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Comfortable business casual is recommended.
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Is free parking available?
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Unless otherwise noted on the specific event registration page and/or your confirmation, parking will be free as space allows.
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Will there be food and/or beverages?
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Complimentary coffee, ice water etc. will be provided and the full-day workshops will include a lunch -- all at NO extra charge.
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Can I bring my dog with me?
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Since this will be a working seminar, with people moving about, it's best for you, your dog and other attendees to leave your dog home. And many places do not allow pets. Service dog always are welcome.
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Is smoking allowed?
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Our workshops are smoke-free environments.
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Are there any discounts available?
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Yes! We offer non-profit discounts, group discounts of 2 or more people and military discounts for active, guard and veterans. Contact us for more information.
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What if I want to register more than 4 people?
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Once registration is open for a particular workshop you'll be able to complete registration on-line for up to 4 people.
If there will be more than 4 people in your group contact us and we'll email a multi-person registration form (which you can securely pay on-line).
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What if I register but then cannot attend, is my registration refundable?
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Refund limitations: Cancel at least 10 days prior to your scheduled workshop date and receive a full refund. No refunds if cancelled within 10 days prior to your scheduled workshop date.
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What if I register but then cannot attend, is my registration transferable?
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You may transfer your registration to a different person by notifying us via email up until 48 hours prior to your scheduled workshop date. You must provide this new registrant's name, email address and phone number. After the 48 hour limit, no transfers allowed.
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What payments are accepted?
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We accept MasterCard, Visa, Discover and American Express cards, both credit and debit. We also accept checks (either on-line or via the mail) and we accept PayPal payments.
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Will I receive a registration confirmation?
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Yes, within 24 hours of registering on-line you will receive an email confirmation. If you do not receive it please contact us.
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Will my personal information be shared?
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All information collected by This Old Cat for your workshop registration will not be shared with any other party other than within This Old Cat. The only exception is when you pay securely on-line your credit card information, your name and billing information may be encrypted and securely retained by our credit card processor (PayPal.com). Visit the
PayPal Privacy Statement page for more information.
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Will I be able to follow up in the weeks/months after the workshop?
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Yes. Included with your registration is up to 20 hours of follow up consultation free of charge up to twelve (12) months following the workshop you attend.
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Why do registration fees vary by city?
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We shop around and negotiate for the best value in venues, however venue costs will vary by location. So with those costs being a major portion of each workshop's expenses registration fees may vary by city.
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Any additional questions?
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Please feel free to contact us with any other questions or concerns!
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AND one lucky area non-profit shelter, rescue or animal welfare organization
helping cats in the community will receive a $200.00 donation
from This Old Cat! Click here for details! |
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